Ordering

Orders

The Customer shall order goods from ClaraPlaza.com. Each listing will specify: the date of the purchase; the good(s) ordered and descriptions thereof; an estimated delivery date; price, tax and delivery and handling charge; and terms and conditions in addition to this Agreement and eBay rules.

Please ensure that care is taken when bidding.ClaraPlaza.com's terms are payment before delivery.

To minimise errors and improve efficiency, the Customer is required to submit their details in relevant fields in the order confirmation page in ClaraPlaza.com on-line system.

How to Order ?

  1. Select product via search or browse options
  2. Enter quantity required and click on "Add to Cart"
  3. If no more items required, check if correct and click on "checkout".
  4. If you are a registered user, enter user name and password; otherwise click on “new user”.
  5. New users will be required to fill out all fields before transaction can take place.
  6. Enter Credit Card details and order will be completed.

Order Cancellations and Limitation of Liability

The Customer may not alter, change of address inclusive, or cancel an order without ShopClara prior written consent. Approved order alteration and cancellations shall be subjected to a service/restocking charge of up to 10% of the purchase price or A$25 whichever is higher to indemnify ShopClara against any loss, damage and expense incurred in relation to the alteration or cancellation of that order. Orders cannot be altered or cancelled once goods have been despatched. The service/restocking charge does not apply to items that are not fit for their intended purposes, or not matching the description provided.

ShopClara shall not be liable in any way for any loss or damage (including loss of trade or profit and economic loss) incurring to the Customer in the event that delivery or supply of the goods or services ordered is frustrated or delayed by any circumstances beyond the reasonable control of ShopClara. Under such circumstances, ShopClara shall be entitled at its option to either extend the time for delivery until a reasonable period after such cause has ceased or to terminate the sale and in neither case shall the Customer have any claim for loss or damage against ShopClara.

ShopClara shall be entitled to cancel or suspend an order for goods or services, without liability to the Customer, by giving the Customer notice in writing.